All orders over $200.00 shipping is free! (CAN only).
For orders shipping within BC, we offer a discounted flat rate shipping of
LOCAL PICK-UP OPTION- If you live in the Vancouver area, we have a pick-up location in the Hillcrest area (Main St, near 33rd Ave). Simply place your order using the online store, and during the checkout process, check the local pick-up in Vancouver box. We will be in touch via e-mail with instructions and times for pick-up.
Shipping Time -- Orders will be shipped within one business day of when purchased. We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Simply Merino Clothing Co or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping.
We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 30 days from the date of purchase. Items must be in the condition they were received with all tags intact. We will provide a return shipping label for all of the above reasons.
We also accept any exchanges or returns within 30 days as long as the item is not worn or washed. We do not pay for return shipping on exchanges or returns.